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Privacy Policy

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by Arbor Creative. If you have any requests concerning your personal information or any queries with regard to these practices please contact us at us@arborcreative.com. Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998.


Information collected


We collect information from visitors to this website through the use of online analytics, email hyperlinks and contact us.


We collect your details when you email us with an enquiry.


In addition to the above, we collect information automatically about your visit to our website. Please see our Cookies Section for more details.


Use of personal information


We process personal information collected via this website for the purposes of:


Providing information about products and services

Providing and personalising our services

Dealing with your enquiries and requests


Data Capture Information


We will send you information according to the preferences you submitted via our.  If you would like to change these preferences at any point, please email us at us@arborcreative.com, or call us on 020 8747 0444.  Alternatively you can also write to us at Privacy Manager, Arbor Creative, Lamb House, Church Street, London, W4 2PD




Please note that we will never use the information you have provided us with for marketing purposes, nor will it be passed to any third parties for marketing purposes.




We will not share your data with third parties unless we are obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent.


Other websites


Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy.  If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.


Subject access requests


You have the right to see what personal data we hold about you.  To obtain a copy of the personal information we hold about you, please write to us at Privacy Manager, Arbor Creative, Lamb House, Church Street, London, W4 2PD.  Please note that we reserve the right to charge a fee of up to £10 for any such request.


Internet-based transfers


Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis.  This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of UK data protection legislation.  By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.




Please note that this privacy policy is subject to change from time to time. It was last updated in October 2013.

Some of our favourite projects and concepts
Kettle DVDs

A pack of print and Digital media, sent as a follow-up to a presentation day.

Sheehan Grapes

A premium Grape brand, on sale in American retailer Fresh & Easy.

Cake Concepts

Some cream cake packaging concepts, research for this had some benefits.

Citrus Stocking

A packaging innovation we worked on for M&S

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